Last Updated: February 2026
These Terms and Conditions ("Terms") govern all services provided by Coleman SiteWorks, LLC ("Agency") to the undersigned client ("Client"). By accepting, paying, or otherwise authorizing an invoice issued by the Agency, Client agrees to be bound by these Terms.
Services provided by the Agency shall be limited to those expressly described in the applicable invoice, proposal, or written description (the "Statement of Work" or "SOW").
The SOW may include, but is not limited to:
Any services requested outside the agreed SOW shall require written approval and may be subject to additional fees.
No Warranties. All services, deliverables, websites, content, configurations, templates, code, and outputs provided by the Agency are delivered "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express, implied, statutory, or otherwise.
Client acknowledges that the Agency utilizes third-party platforms, software, and service providers in the delivery of its services, including but not limited to website builders, hosting providers, domain registrars, email providers, analytics services, and AI or automation tools.
The Agency does not own, control, or warrant the performance of any third-party service and shall not be liable for outages, errors, pricing changes, policy updates, or service interruptions caused by such providers.
Client is responsible for fees associated with third-party services (including domain registration and hosting), unless expressly included in a written Statement of Work.
The Agency may implement accessibility-related features or best practices when requested or included within the SOW. However:
The Agency does not provide legal advice regarding accessibility or regulatory compliance.
Unless expressly agreed in writing, the Agency has no obligation to monitor, update, remediate, revise, or maintain Client's website or services for changes in law, regulation, accessibility standards, platform behavior, third-party requirements, or legal interpretations after delivery or launch.
Client agrees to defend, indemnify, and hold harmless the Agency, its owners, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation shall survive termination or completion of services.
If the Agency assists with email setup, forwarding, or configuration, Client acknowledges that:
If AI-powered tools or automated systems are implemented:
To the maximum extent permitted by law, the Agency shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or business interruption.
The Agency's total aggregate liability arising out of or related to services provided shall not exceed the total fees paid by Client to the Agency during the three (3) months immediately preceding the event giving rise to the claim.
Either party may terminate services in accordance with the terms outlined in the applicable SOW or invoice. All outstanding balances shall remain due and payable upon termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles.
Any legal action arising from these Terms shall be brought exclusively in a court of competent jurisdiction located within the State of Illinois.
Payment of an invoice or authorization of services constitutes Client's acknowledgment and acceptance of these Terms and Conditions.
We're happy to clarify any questions you have about our terms and conditions before you get started.